Inside Sales Representative - Inbound

As an Inside Sales Representative you will be responsible for generating new business through the handling of inbound and outbound sales contacts from/to customers that have shown interest in our products and services.  The Inside Sales Representatives is an often the first impression and introduction to customer service experiences and your ultimate goal is to create lasting customer relationships.

Responsibilities:

• Through a combination of inbound and outbound contact strategies, convert high-volume leads that originate from Constant Contact's website and business partners, marketing campaigns and email requests.
• Effectively qualify, conduct extensive needs analysis, and follow-up with prospects to ensure they purchase products and services that meet their needs.
  
• Coach and advise small business and organizations on e-mail marketing and communication strategies to help their businesses thrive and grow.
  
• Attain and exceed direct and cross-sell sales goals.
  
• Accurately enter, update, and maintain prospect information in customer relationship management applications for processing sales, and keeping comprehensive and accurate client information.
  
• Follow company policies and sales procedures effectively.
• Attend sales and product training and develop proficiency in Constant Contact application, as well as a basic understanding of the email marketing solutions market and competitors.

Requirements:

• Associates' degree and/or bachelor's degree highly desirable.
• Excellent communication skills, both verbal and written.
• Minimum of 1 year related experience in sales and/or marketing.
• Demonstrated ability to work well in a fast paced, results oriented team environment.
• Must be comfortable meeting and exceeding monthly quotas and handling rejections.
• Must be detail oriented, have excellent organizational skills, and good problem-solving skills.
• Must have a positive attitude, confident, and desire to be the best.
  
• Proficient with Microsoft Suite of products.
  
• Experience selling services or technology products to small businesses and small organizations is highly preferred.

Constant Contact is revolutionizing the success formula for small organizations through affordable, easy-to-use Engagement Marketing™ tools that help create and grow customer relationships. More than 500,000 small businesses, nonprofits, and associations worldwide rely on Constant Contact to drive ongoing customer dialogs through email marketing, social media marketing, event marketing, and online surveys. All Constant Contact products come with unrivaled KnowHow, education, and free coaching with a personal touch, including award-winning customer support.

Constant Contact offers a competitive compensation package that includes base salary and stock options. Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; Vision Insurance; 401(K); 529 College Savings Plan; Flexible Spending Accounts; Paid Vacation/Holidays; Short Term Disability; Long Term Disability; Tuition Reimbursement; Adoption Assistance; and, an exciting Stock Option Plan!

If you desire to make a difference, are committed to bringing the highest quality of service to our customers and are looking for a "once in a lifetime" opportunity, send us your resume and salary requirements for consideration.

We are not accepting employment agency referrals for this position.