CONSTANT CONTACT FORMS CUSTOMER ADVISORY BOARD

Members To Guide Product Development of Leading Email Marketing Tool

Waltham, MA. - August 16, 2005

Constant Contact (www.constantcontact.com), the leading permission Do-It-Yourself Email Marketing® service for small and medium businesses and associations, today announced the formation of a Customer Advisory Board, a select group of Constant Contact users who will serve as the representative voice of the company's rapidly growing customer base of more than 35,000 users. The Customer Advisory Board, which kicked off the first of quarterly meetings August 3, 2005, will help guide Constant Contact's product development efforts and insure that the company's products and vision remain closely aligned with its customers' business objectives.

"The Customer Advisory Board is a wonderful way for Constant Contact to keep in touch with its client base," said Marvin Getman of Impact Events Group, Inc. Getman, producer of four New England-region antique shows, uses Constant Contact's email marketing tools to communicate with exhibitors and show customers. "I hope to be able to advise the company on refinements to the product that will make it even more useful. As a small business person I spend most of my time working to improve and market my shows," he continued. "It's rewarding to help another company improve its product."

In addition to participating in regular meetings and conference calls to evaluate new features, product vision, and company direction, Customer Advisory Board members will represent the larger customer community during focus groups and usability testing. Constant Contact has established an interactive on-line discussion portal for Advisory Board members for sharing product development ideas and conducting customer issue-oriented polls.

"We make product enhancement decisions every day, and the Customer Advisory Board members will help us stay as customer-focused as possible as we work to improve the feature set, functionality and usability of our email marketing tools," said Nichole Mace, Director of Product Management, Constant Contact. "In return for their valuable insight and time, our Customer Advisory Board members have the opportunity to network with other Constant Contact users, so they can share fresh ideas and approaches for using email marketing to grow their businesses."

Customer Advisory Board member Chuck Dennis, VP Customer Service for Knowledgence Associates, said "As a customer service consultant, I applaud Constant Contact for creating the Customer Advisory Board. With this action they've reinforced their credibility with their client base by saying 'This product is for you, not us, please let us know how to make it better.'" Knowledgence, a sales marketing and customer service consultancy, has been a Constant Contact user since 2002. "The email marketing tools Constant Contact provides help us reach out to our customer base regularly. It's like taking all our customers out for a cup of coffee," Dennis said.

"I like to be able to communicate directly with the businesses I deal with, and I'm very happy to be asked to be on the board," said Advisory Board member Theresa Guthrie, owner of on-line bead store Moondance Designs. "It's an honor to have people respect my opinion, and to contribute to making a product I use even better." Before turning to Constant Contact, Guthrie used email as a marketing tool, but encountered problems with spam blockers. "Most of my promotional mail was blocked or returned. Constant Contact's permission-based model and tools resolved those problems, and now I know that my monthly newsletters, special promotional offers, and new product updates will get delivered."

About Impact Events Group, Inc.
Impact Events Group, Inc., is the producer of four antique shows in New England, including the Champlain Valley antiques Festival and the Greater Boston Antiques Festival. For more information, visit www.neantiqueshows.com.

About Knowledgence Associates
Knowledgence Associates, a sales marketing and customer service consultancy founded in 1997, provides marketing and sales program development and execution for business-to-business products and services in the high technology, manufacturing, and information industries. Knowledgence provides assessments, programs, training, and customer service to help small and medium-sized businesses create customer-centric operations that stimulate growth by focusing on customer needs. For more information, visit http://www.knowledgence.com/.

About Moondance Designs
Moondance Designs, an on-line bead store that offers beads, supplies, kits and instruction, is the home of the No Warps!? Bead Loom Method, an innovative approach to creating beaded jewelry without the use of a traditional bead loom. For more information, visit http://www.moondancedesigns.com.

About Constant Contact
With over 35,000 customers and a recent winner of SmallBusinessComputing.com's "Excellence in Technology Award," Constant Contact® is the leading permission Do-It-Yourself Email Marketing® service for small and medium businesses (SMBs) and associations. Constant Contact is a Web-based email marketing solution that enables small organizations to easily create and send professional HTML email newsletters, promotions, announcements and more with no technical expertise required. Designed and priced for SMBs, Constant Contact is affordable, easy-to-use and includes a free 60-day trial at: www.constantcontact.com. The service is marketed through over 1,500 Resellers and more than 100 marquee channel partners including American Express OPEN, AOL, Corel, FTD, IBM, Interland, Network Solutions, Register.com, Website Pros and Yahoo Search Marketing. Constant Contact is a founding member of the Email Service Provider Coalition (ESPC), a group formed to fight spam while protecting the delivery of legitimate email. Constant Contact is funded by Morgan Stanley Venture Partners, Commonwealth Capital Ventures, Longworth Venture Partners and Hudson Ventures. For more information, please call 781-472-8100.

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