CONSTANT CONTACT REPORTS STRONG FRANCHISE INDUSTRY GROWTH WITH INCREASED DEMAND FOR ONLINE MARKETING

Adoption of email marketing and online surveys among franchise organizations on the rise

Waltham, MA - November 18, 2008

Constant Contact®, Inc. (NasdaqGM: CTCT), a leading provider of email marketing and online surveys for small organizations, today announced that it generated 104-percent year-over-year customer billing growth in its franchise program (as measured between September 2007 and September 2008) and now serves more than 100 individual franchise brands. With a combination of rapid growth in the franchise industry and the need for businesses to find affordable marketing solutions, franchise businesses make up a growing portion of Constant Contact's overall customer base. The Company has been particularly successful in adding child, senior care, pet and home services industry franchisors.

"In this challenging economic climate, franchise businesses are fast recognizing the benefits of affordable, effective email marketing solutions," said Kevin O'Brien, director of franchise development for Constant Contact, Inc. "We're seeing tremendous interest in Constant Contact's email marketing as well as our online survey solutions. Franchise users understand the value of a two-way dialogue both within the franchise family and with their customers. Our tools allow them to communicate more effectively while supporting their continued growth."

Franchise organizations are drawn to Constant Contact as a means to maintain brand consistency across their franchise locations while providing them with a proven tool to help market directly to their customers. As an additional service, Constant Contact works with franchisors to design custom templates for newsletters, promotions and other types of communications, which they can then share with their franchisees. Franchisors are able to pre-load approved content in a template which ensures a consistent message and helps franchisors get up and running quickly. Individual franchise owners can then easily send out professional, branded email campaigns to local customers that are customized with their specific information, promotions, or local opportunities.

Among the many franchise customers Constant Contact added this year, Bark Busters Home Dog Training is the largest dog training company in the world. It has more than 250 franchisees in the United States and more than 400 in 10 countries around the globe. The company recently selected Constant Contact's SpeakUp! Email Marketing and is making it available to its individual franchisees for their local marketing efforts.

"As providers of a professional service, it is extremely important that our franchisees establish good relationships and strong credibility with their customers. We need to stay in front of our customers and let them know that we are the experts in dog training," said Kristy Bell, Bark Buster's director of marketing and communications. "That's why Bark Busters provides email marketing from Constant Contact to its franchise owners. With Constant Contact, we can create a newsletter that offers educational and entertaining information in a professional way and our franchisees can customize it to make it their own."

Some of the recent franchise brands that have chosen Constant Contact for their email marketing or online survey needs include:

Child
Fitwize 4 Kids Inc., Club Z! Tutoring

Pet
Bark Busters, Fetch! Pet Care Inc.

Senior Care
ComForcare Senior Services

Home
Pillar to Post

Other industries
Computer Troubleshooters, Dale Carnegie & Associates, Inc., College Nannies & Tutors

For more information on Constant Contact's email marketing and online survey solutions or specifics about the franchise program, visit www.constantcontact.com or call 866-899-3710.

About Constant Contact, Inc.
Launched in 1998, Constant Contact, Inc. is a leading provider of email marketing and online survey tools for small organizations, including small businesses, associations, and nonprofits. To learn more, please visit www.constantcontact.com or call (781) 472-8100.

This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of our management. Words such as "expect," "anticipate," "should," "believe," "hope," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "might," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond Constant Contact's control. Constant Contact's actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, the Company's ability to attract new customers and retain existing customers, the Company's dependence on the market for email marketing services for small businesses, nonprofits, and associations, general economic conditions and economic conditions specifically affecting the markets in which the Company operates, adverse regulatory or legal developments, the Company's ability to continue to promote and maintain its brand in a cost-effective manner, the Company's ability to compete effectively, the continued growth and acceptance of email as a communications tool, the Company's ability to develop and introduce new products or enhancements to existing products, the Company's ability to manage growth, the Company's ability to attract and retain key personnel, the Company's ability to protect its intellectual property and other proprietary rights, and other risks detailed in Constant Contact's Quarterly Report on Form 10-Q for the quarter ended September 30, 2008 filed with the Securities Exchange Commission ("SEC") on November 7, 2008, as well as other documents that may be filed by the Company from time to time with the SEC. Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent Constant Contact's views as of the date of this press release. The Company anticipates that subsequent events and developments will cause its views to change. Constant Contact undertakes no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing Constant Contact's views as of any date subsequent to the date of this press release.

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Constant Contact is a registered trademark and the Constant Contact logo is a trademark of Constant Contact, Inc. All Constant Contact product names and other brand names mentioned herein are trademarks or registered trademarks of Constant Contact, Inc. All other company and product names may be trademarks or service marks of their respective owners.

Contacts:
Lisa Dilg
PerkettPR for Constant Contact
(313) 399-0892
constantcontact@perkettpr.com

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