CONSTANT CONTACT EARNS CUSTOMER SATISFACTION AWARD FROM WSI

Leading email marketing provider lauded for outstanding service

Waltham, Mass. - November 02, 2009

Constant Contact®, Inc. (Nasdaq: CTCT), a leading provider of email marketing, online surveys and event marketing for small businesses and organizations, today announced it has been recognized as the top supplier for outstanding achievement in customer satisfaction in marketing by WSI, the world's leading Internet consulting franchise organization. This is the second consecutive year that Constant Contact has won the award. A WSI supplier since 2006, Constant Contact received this accolade based on nominations from WSI's network of certified Internet consultants who selected Constant Contact for its excellent customer service, resources and the effectiveness of its email marketing and online survey tools.

"We work hard to provide the tools and support that best fit the unique needs of our franchise partners," said Kevin O'Brien, director, national accounts, Constant Contact. "World-class support and resources differentiate our business and makes us the vendor of choice for many franchise organizations. Receiving this award for customer satisfaction from one of our longest held franchise partners is a tremendous honor."

WSI is a leading developer of Internet solutions for small and medium sized businesses. With a global network of certified Internet Consultants, WSI is the largest franchise of its kind. WSI Internet Marketing Consultants have helped thousands of small- and medium-sized businesses be successful email marketers.

Through its relationship with Constant Contact, WSI and its consultants have access to the tools and support that help them deliver valuable email marketing services to their customers, drive revenue, generate repeat business and enhance brand awareness. In addition, WSI consultants benefit from personal training, educational resources and award winning customer support from a dedicated and experienced franchise team.

To learn how your franchise can benefit from the Constant Contact Franchise Program, please visit our business partner pages on http://www.constantcontact.com.

About Constant Contact, Inc.
With more than 300,000 customers, Constant Contact, Inc. is a leading provider of email marketing and online survey tools for small businesses, non-profits, and member associations. Founded in 1995, Constant Contact helps small organizations grow stronger customer relationships by delivering professional, low cost, easy-to-use online tools backed with award-winning support, education and personal coaching. Constant Contact is a publicly traded company (Nasdaq:CTCT) with offices located in Waltham, Mass., Loveland, Colo., and Delray, Fla. To learn more, please visit www.ConstantContact.com or call 781-472-8100.

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This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts, and projections, as well as the beliefs and assumptions of our management. Words such as "expect," "anticipate," "should," "believe," "hope," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "might," "could," "intend," variations of these terms or the negative of these terms, and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond Constant Contact's control. Constant Contact's actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, the Company's ability to attract new customers and retain existing customers; the Company's dependence on the market for email marketing services for small businesses, nonprofits, and associations; general economic conditions and economic conditions specifically affecting the markets in which the Company operates; adverse regulatory or legal developments; the Company's ability to continue to promote and maintain its brand in a cost-effective manner; the Company's ability to compete effectively; the continued growth and acceptance of email as a communications tool; the Company's ability to develop and successfully introduce new products or enhancements to existing products; the Company's ability to manage growth; the Company's ability to attract and retain key personnel; the Company's ability to protect its intellectual property and other proprietary rights; and other risks detailed in Constant Contact's Quarterly Report on Form 10-Q for the quarter ended June 30, 2009 filed with the Securities Exchange Commission ("SEC") on August 7, 2009, as well as other documents that may be filed by the Company from time to time with the SEC. Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent Constant Contact's views as of the date of this press release. The Company anticipates that subsequent events and developments will cause its views to change. Constant Contact undertakes no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing Constant Contact's views as of any date subsequent to the date of this press release.

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