Customer Success Video: Collecting Customer Feedback

You've sent bulk emails. You've tracked the email open rates. You've even changed your email marketing strategy. But you still want to learn more about your customers. Sound familiar? Quickly tap into your clients needs with Online Survey.

Build a stronger small business and learn more email marketing strategies. This video explains how one Constant Contact client uses online surveys to boost sales. You will hear:

• How to get ongoing customer feedback with polls and online surveys
• Tips on learning what clients think about your services and products
• How to ask clients for ideas to meet their needs
• Ways to ask open ended survey questions for customers to answer in their own words
• The benefits of showing patrons that you're interested in learning more about them
• How to apply your online survey results to your email marketing campaign